Samantha-Jean
Thayer
Virtual Assistant for The Pet Industry
About Me
Hey there! It's such a pleasure to meet you.
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My name is Samantha-Jean and I've been writing for well over 10 years. I initially started my journey with Creative Writing in high school before leaping into English Literature in college. As a student, I worked for a pet care company in my area as a ghostwriter for blogs on top of managing their social media accounts, posting blurbs, advertising with Canva graphics and even reaching out to local businesses for collaborations to host competitions!
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Animals have been my whole life. It's extremely rare to not hear the sound of pawsteps making their way through my house. I've raised reptiles, cats, dogs, horses, cows, chickens, and even pigs. This background is what got me into the pet industry to begin with, and in the past three years I've worked professionally as a dog walker, pet sitter, daycare attendant and a Puppy School teacher for basic obedience and socialization!
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I have years of experience in writing and researching for pet blogs, running the social media accounts of pet-oriented businesses, communicating with clients about their pets, scheduling meetings, filling out pet profiles, writing weekly & monthly newsletters as well as managing emails.
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So if you work in the pet industry, and you've been in the market for a VA, we just might be the perfect match!
Work Experience
May 2019 - Present
DoggyDay (NDG)
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Conducted new client meetings which consisted of meeting clients and pets; gathering pet information; answering questions and offering advice; picking up keys
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Encouraged good behaviors using various methods of positive reinforcement.
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Communicated openly and thoroughly with pet parents about all daily activities and behaviors.
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Addressed behavioral issues with both daycare staff and pet parents.
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Communicated with trainers on a regular basis to obtain information on managing certain behaviors.
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Trained puppies in basic obedience using a clicker to specify behavior.
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Maintained a safe play environment by maintaining organization and cleanliness in the work environment.
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Took pictures of dogs for welcome posts or to engage with owners on social media.
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Filled out daily report cards to keep owners up to date on their pets routines at daycare.
May 2018 - March 2019
Social Media Manager & Virtual Assistant
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Successfully led campaigns on social media platforms such as Facebook & Instagram
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Monitored the online presence of the brand and engaged with users to strengthen client relationships & further establish brand loyalty.
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Planned posts and future content to engage with a targeted audience.
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Researched, wrote, and edited blog posts pertaining to certain topics relating to pets health, news, pet DIYs and informative posts.
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Designed weekly and monthly newsletters for the current client base.
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Managed social media platforms such as Instagram and Facebook by consistently posting content.
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Engaged with clients through comments and messages.
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Managed emails by responding to basic client questions, scheduling meetings on Google Calendar and arranging collaborations.
May 2018 - March 2019
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Completed tasks pertaining to online shopping for specific items.
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Created advertisements to run online for a hiring business.
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Gained experience in light data entry tasks.
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Completed detail-oriented assignments
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Promptly responded to emails on a daily basis to arrange collaborations, appointments and spoke professionally about pricing.
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Manufactured a well-developed media kit to be shared with brands to spark interest in collaborations.
Education
2017 - Present
